Skip to main content
More

PAWE and Recent Employment Changes: Ensuring an Accurate Average

If your job, hours, role or pay changed before a NSW motor accident, PAWE should not automatically be locked to an older 52-week average. Schedule 1 clause 4 of the Motor Accident Injuries Act 2017 can require a shorter, more representative period where the new earning circumstances had already taken effect. General information only.

Quick answer

If your job, hours, role or pay changed before a NSW motor accident, PAWE should not automatically be locked to an older 52-week average. Schedule 1 clause 4 of the Motor Accident Injuries Act 2017 can require a shorter, more representative period where the new earning circumstances had already taken effect. General information only.

Why this guide is structured this way

This page is written to help NSW CTP claimants understand deadlines, evidence, insurer decisions, and dispute pathways in plain language without overstating outcomes.

General information only. Your position depends on your facts, evidence, insurer response, and applicable time limits.

NSW CTP PAWE and weekly payment evidence map showing income records, gross earnings, special weeks and review path.
PAWE and weekly payment disputes are clearer when income records, gross earnings, special weeks and the insurer calculation are checked in one evidence map.

Top questions answered

  • What happens to PAWE if I just got a promotion?

    Under Schedule 1 Clause 4 of the Motor Accident Injuries Act 2017, if your employment circumstances changed shortly before the accident (e.g., a promotion or new job), the insurer should use a shorter, more relevant averaging period that reflects your new salary.

  • What counts as a "change in circumstances"?

    This includes starting a new job, receiving a promotion, a permanent increase in hours, or a significant pay rise. It ensures your PAWE reflects your actual earnings at the time of the accident, not a lower historical average.

  • How do I prove a recent pay rise?

    An employment contract, a letter from your employer confirming the new rate, or recent payslips showing the increased amount are essential evidence.

Related topics

The change in circumstances rule

The Motor Accident Injuries Act 2017 recognises that using a 52-week average may be inappropriate if your earnings changed shortly before the accident. Where there was a relevant change in circumstances, the calculation may need to use only the period after that change occurred, rather than older earnings that no longer reflected your work position.

That does not mean every hoped-for promotion or informal pay discussion changes PAWE. The stronger issue is usually whether the new role, pay rate, hours, or employment arrangement had already started and can be proved with records.

What can qualify as a recent employment change?

To trigger this rule, the change must be a permanent or significant shift in your employment status, such as:

  • Starting a completely new job with a different employer.
  • A formal promotion within your current company.
  • A permanent increase in your contracted hours (e.g. moving from part-time to full-time).
  • A significant pay rise unrelated to standard CPI increases.

Common insurer errors

Insurers may default to a 52-week average, ask whether the change was permanent, or say there is not enough evidence of the new rate. Sometimes the problem is not bad faith, but that payroll records, contract documents, and the chronology have not been presented in a way that answers Schedule 1 clause 4 directly.

If the insurer decision does not explain why the recent change was rejected, compare the decision with the PAWE worksheet and request reasons before the review period becomes tight.

How to protect your PAWE rate

If you recently changed jobs or received a raise, do not leave the issue as a general complaint that weekly payments feel too low. Provide the insurer with the new contract, promotion letter, payroll records or employer confirmation, then explain why the older average is no longer representative.

If the insurer refuses to adjust the calculation, use the internal review guide to preserve the dispute pathway and contact us if you need help framing a focused Schedule 1 clause 4 review.

Evidence points that usually matter most

Recent-employment-change disputes usually turn on proving that the new arrangement was real, operative, and more representative of your earnings at the accident date than the older 52-week history.

  • Effective date evidence: The contract variation, promotion letter, payroll update, or commencement email should show exactly when the change took effect.
  • Permanence rather than speculation: The stronger cases show a settled role, pay rate, or hours pattern rather than a hoped-for future increase.
  • Post-change payslips: Even a short run of payslips can matter if they confirm the new rate was already being paid before the accident.
  • Employer confirmation: A focused employer letter can help explain new duties, ordinary hours, and whether the change was temporary, probationary, or permanent.
  • Chronology against the insurer notice: The promotion or new-job timeline should be mapped directly against the insurer reasoning so the review body can see why the older averaging period is misleading.

When the evidence is clear, the argument is usually not complex. The task is to stop the insurer defaulting to a lower historic average that no longer reflected your real earning position.

Common mistakes in recent-change PAWE disputes

These disputes often fail because the changed work position is described too loosely.

  • Relying on verbal promises: A hoped-for promotion or informal discussion about future hours is weaker than signed or payroll-backed evidence.
  • Ignoring whether the change had already started: Insurers often focus on whether the higher rate was actually in effect before the accident date.
  • Overlooking probation or temporary wording: If the new role was expressed as short-term, acting, or trial-only, that issue needs to be answered directly.
  • Sending the new contract without context: It helps to explain why the old 52-week average is now unrepresentative, not just attach the document and hope the insurer fixes the number.
  • Mixing PAWE, capacity, and treatment arguments together: A recent-change earnings issue is usually stronger when the review request stays focused on the earnings rule first.

The most persuasive files show one clean story: what changed, when it changed, how it was paid, and why the insurer used the wrong period.

What to organise before internal review or PIC

Before challenging a recent-change PAWE decision, it helps to prepare one bundle that answers the insurer’s likely objections in advance.

  • The insurer decision and PAWE worksheet.
  • The contract, promotion letter, variation letter, or new-employment documents.
  • Post-change payslips, timesheets, rosters, or payroll records.
  • An employer letter confirming whether the new position, hours, or salary was permanent.
  • A short chronology linking the change date to the accident date and identifying why Schedule 1 clause 4 should apply.

That makes it easier to move into internal review or the appropriate PIC pathway without losing the core earnings issue in a broader dispute file.

Frequently asked questions

What happens to PAWE if I just got a promotion?
Under Schedule 1 Clause 4 of the Motor Accident Injuries Act 2017, if your employment circumstances changed shortly before the accident (e.g., a promotion or new job), the insurer should use a shorter, more relevant averaging period that reflects your new salary.
What counts as a "change in circumstances"?
This includes starting a new job, receiving a promotion, a permanent increase in hours, or a significant pay rise. It ensures your PAWE reflects your actual earnings at the time of the accident, not a lower historical average.
How do I prove a recent pay rise?
An employment contract, a letter from your employer confirming the new rate, or recent payslips showing the increased amount are essential evidence.
My review deadline is very close but HR has not sent confirmation yet. What now?
Do not wait for perfect records if a deadline is about to expire. Lodge a focused review with the documents already available (contract variation, payslips, start-date evidence) and clearly state what employer confirmation is pending and when it will be provided. Preserving review rights usually comes first.