Personal Injury Commission
PIC IME explainer
When your medical dispute reaches the Personal Injury Commission, the process can include a Commission-arranged medical assessment. This page explains the workflow in plain language and points to official PIC references. General information only.
What changes at PIC stage?
- • The issue is framed as a formal dispute question, not just insurer claim management correspondence.
- • Your evidence needs to directly answer that dispute question.
- • Commission directions and timelines apply, so delay carries higher risk.
Preparation checklist before assessment
- Confirm the exact issue in dispute (treatment, threshold, WPI, or capacity).
- Update treating reports so they respond to that issue directly.
- Audit your chronology for consistency across certificates, GP notes, and specialist material.
- Check current process material at pi.nsw.gov.au.
Next-step links
Legal notices
General information notice
This page is general information only and is not legal advice. Claim strategy and outcomes depend on your facts, medical evidence, and statutory time limits.
Time limit notice
Strict deadlines can apply to internal review, Commission filing, and review pathways under the Motor Accident Injuries Act 2017. Delay can reduce or extinguish entitlements.
Evidence alignment notice
Keep insurer letters, Commission directions, certificates, and treating reports in one file. Dispute outcomes often turn on whether the evidence answers the exact issue in dispute.
Official process notice
Always check current PIC procedural material and forms before acting. Commission processes can change and should be verified against official sources.