CTP referrals (NSW)
We are a specialist NSW CTP claims team. We welcome referrals from professionals who need a focused motor accident pathway for their client.
Referral sources often include lawyers who do not run CTP files, treatment providers, social workers, allied health teams, and community support professionals.
We also welcome referrals from anyone outside these groups if they know an injured person who needs assistance.
1) Why refer to a specialist CTP team
- Fast triage of urgent insurer decisions and review deadlines
- Focused handling of threshold/WPI/PIC pathway issues
- Experience with severe injury and Lifetime Care transitions
- Clear communication with the referring professional and client
2) Referral compliance and professional standards
We manage referral relationships within the applicable legal and professional framework for NSW motor accident matters, including MAI Regulation requirements (including section 41) and practitioner conduct obligations.
Our referral model is designed to prioritise client outcomes, informed consent, and transparent case handling.
3) Submit a referral
Frequently asked questions
- Who can refer a CTP matter?
- We welcome referrals from lawyers who do not practice in CTP, treatment providers, case managers, social workers, and other professionals involved in injury recovery and support.
- What matters are suitable for referral?
- Suitable referrals include liability disputes, threshold injury disputes, weekly payment/capacity issues, treatment refusals, WPI disputes, and severe injury/lifetime care pathway matters.
- How quickly do you triage referrals?
- Urgent referrals are prioritised. If there is an active insurer decision with short review deadlines, note that in the referral summary so we can escalate triage.